Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer.

If a compatible part is not available, Inner Balance Wellness may replace your product with the same or a similar product of equal value.įor In-Home Service, Inner Balance Wellness will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. If a particular part is not available, reasonable efforts will be made to locate a compatible replacement part. Inner Balance Wellness will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Inner Balance Wellness.ĭuring the In-Home service and Parts warranty period, Inner Balance Wellness, at its sole discretion, will repair or replace any defective part within a reasonable length of time. Products received without a valid RA number will be refused.

Consumers can contact the Inner Balance Wellness Customer Service department via email at require a Return Authorization number (RA) for any returns. REQUESTING WARRANTY SERVICESĪll warranty service requires approval and authorization by Inner Balance Wellness. Goods are required to be packaged in original unopened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.ĭamage incurred due to shipping and handling does not constitute a defect under this warranty. NOT COVERED BY WARRANTYĪny loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers.Īll returns for issues other than the aforementioned are subject to a 20% restocking fee. *To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase. Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions. This warranty only applies to the original end user/ owner of the chair and is non-transferable. For information related to your product, contact Customer Service via email us at coverage begins on the date the consumer purchases the product. Inner Balance Wellness products are backed by limited warranties against defects in materials and workmanship. It does not store any personal data.Inner Balance Wellness Standard Manufacturer’s Warranty STANDARD WARRANTY TERMS The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category 'Performance'. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category 'Other.

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